A clearer working day for your whole team.
Explore the staff pages in TheGrid: from joining a business and checking shifts to recording hours, raising requests and staying on top of tasks. See what employees use and what owners and managers review.
Staff features, explained
Open any section for a practical explanation and an everyday example.
Your staff workspace
A focused home for each employee
Staff sign in with their own account and see their own work, rather than the business finance dashboard. Upcoming shifts, recorded hours, earnings summaries, recognition, feedback and shift tasks are available where configured.
How to use it
Check your next shift and its location, review outstanding tasks, then open the relevant page to act. Personalisation can hide cards without changing permissions.
An employee starts Monday by checking their shift, location and tasks in one place.
Joining the right business
Invitations and staff records
The owner uses Team & access to invite a person with the appropriate role. A staff record holds workforce information; an account membership allows that person to sign in to the business. Creating one does not necessarily create the other.
How to use it
Use the invited email address, complete the invitation workflow and check that the correct business appears. If access is missing, ask the owner to review membership instead of making a duplicate business.
A new starter can have a staff record prepared before their invitation is accepted.
Shifts and locations
Make the working week clearer
Management schedules shifts for individual staff members with dates, start and end times, locations and useful notes. Staff check their assigned work in their own view.
How to use it
Review the date, times and location before a shift. If something changes, management should update the saved shift so the team is not following an outdated plan.
A team member can see whether Tuesday’s shift is at the main shop or a second location.
Clock-ins, breaks and timesheets
Record work, then review it
Clock-in, clock-out and break controls record working time. Scheduled hours are a plan; timesheet records describe recorded activity and need reviewing before pay decisions.
How to use it
Use your own account, check recorded times and submit a correction request when a clock-in or clock-out is wrong. Managers review unusual hours, breaks and missed clock-outs.
Someone forgets to clock out and raises a correction rather than adding a fictional shift.
Availability, swaps and time off
Requests are not automatic approvals
Availability helps management plan staffing. Time-off and swap workflows let the team raise changes for review; submitting a request does not mean the change has been approved.
How to use it
Enter availability or submit the relevant request, check its outcome and make sure scheduled shifts reflect the agreed decision.
An employee requests Friday off; management reviews coverage before confirming the outcome.
Tasks, questions and feedback
Keep everyday work connected
Shift tasks communicate what needs doing. Staff questions provide a place for enquiries, while feedback and recognition help employees follow updates relevant to their work.
How to use it
Review assigned tasks and any requested completion evidence. Check replies to questions; use your business’s normal urgent-contact procedure for emergencies.
A closing-shift checklist keeps stock checks and clean-up tasks alongside the shift.
Hours, earnings and pay information
Useful records—not automatic payroll
Earnings summaries depend on recorded time and the pay settings entered by the business. Management can review pay information and relevant bonuses or adjustments.
How to use it
Check rates and time records before relying on a total. These tools do not transfer wages, file payroll returns or replace your payroll provider.
Management reviews a missed break and a rate change before using the hours summary for payroll.
Calendar, personal tasks and privacy
See the timeline you are allowed to see
Staff can use the calendar and their personal task checklist. Shared calendar entries depend on the visibility selected for the entry; not every management reminder is for the whole team.
How to use it
Check relevant dates and keep private notes private. Owners and managers retain access to financial records; hiding a menu item is not a security control.
A team-visible reminder can appear in a staff calendar without exposing invoices or supplier spending.
Personalisation and account security
Your layout, your account
Staff can personalise supported dashboard cards and menu shortcuts for their own account. Account & Security remains available under Settings & Privacy.
How to use it
Choose the cards useful to you and save your layout. Use your own credentials and never share passwords or email verification codes.
One employee keeps upcoming shifts prominent while another keeps their task checklist visible.
Which plan includes workforce?
The planned Staff plan is £11.99 per business per month and is workforce-only. Full (£19.99) combines workforce, finance and operations. TheGrid Assistant (£24.99) includes Full plus planned AI, which is not yet available. Basic (£7.99) includes finance and appointments, not workforce.
Subscriptions are not open yet. See the pricing page for the current release position and trial information. A business plan does not give every employee management permissions.
View plans and availabilityA question about your team’s workflow?
Tell George which staff feature you are asking about and what you want to achieve. Include your device or app version if relevant, but do not send passwords, verification codes or private employee/pay details.
Email George